ONLINE RESERVATIONS

our hotels in Madrid

Visit our other hotels in Madrid:

Gran Hotel Velázquez****

Hotel Osuna***

Hotel Asturias**

FREQUENTLY ASKED QUESTIONS

• What time is check in and check out?
  12:00 p.m.
• Can I leave the room late?
  Subject to availability, enquire in reception
• Can I choose the type of bed in my room? (Large bed – two beds)
  Double beds are only found in the suites
• Do the rooms have a balcony or terrace? Can I reserve one?
  No
• Are there non-smoking rooms?
  Yes
• How many storeys does the building have? Is there a lift?
  5
• Is there air conditioning in the rooms? Does it work all year round?
  Yes
• Is your hotel adapted for the handicapped?
  Yes
• Can you keep my luggage when I leave the room?
  Yes
• Is there a safe place to park my car? How much does it cost?
  In a car park nearby
• Does the hotel have an Internet or e-mail terminal for guests?
  Yes
• Do you have high-speed internet in the room for my portable computer? Is it wireless?
  With a wire.
• What languages are spoken in Reception?
  Spanish, English and French
• Where may I rent a car?
  At reception